What Our Clients Say
Work Description: Clean Pump of slime and hook up pump to the overflow indicator. (Evidently the previous AC installer had never even hooked up my pump leaving me subject to an overflow that would not be automatically cut off and could have ruined my whole unit.) Thanks Joe for identifying this when it wasn’t even really the problem. I would have never known. The issue was my filter was working too good. It was a 3 month expensive filter but after 2 months it was completely clogged and I hadn’t noticed. My unit froze over.
It was late on Saturday at 5:30pm and I came home to a hot house. I googled AC repair in SA and came across HVAC Networx. I put in my info and Joe called me back from QuanAir/Quality AC. He was able to identify on the phone basically what the issue was and when he got here it was exactly what he said. He was prompt, thorough and for a Saturday late night call the price was exceedingly fair. I will use them again (but I hope I don’t have to) and I recommend them highly as fair, prompt, courteous and above and beyond. At least Joe was and that is who I worked with. 🙂
Susan
Work Description: I needed my system fixed cause I was only getting cool off for the heating system. My heater wasn’t working. So I needed my heat during these cold times
I contacted Quan Air and Joe Vallejo contacted me back and we set up an appointment so he could come out and look at it and advise me of my problem.Well Joe did just that and much more.He informed me step by step on what he was doing and even showed me where the problem was and I have never had a tech do that.This shows me that Joe is a very informative Tech and knows his job and he enjoys talking to people.If I ever have any problems Joe will be the first I contact.Quality service and good price.Great Job Joe.These are the type of Individuals that need to be recognized by their supervisors.
R. G
San Antonio, TX
Work Description: Fixed a/c after hours.
Great service from these guys. Jose came out to fix the a/c at about 9pm. He was very nice and very informative about why the air was not cooling. He had everything with him that he needed to fix the unit. Our landlord could not be reached to approve the fix that night, and Jose even offered to let us borrow a window unit from his personal home! Now that is customer service! Highly recommended!
Stephen
San Antonio, TX
Work Description: A/C annual servicing – hard start capacitor kit, starting relay and digital thermostat applied.
Quan A/C service demonstartes professional workmanship and it is great to see quality services still exist to the consumer. I would recommend Quality And Value Heating & Air Conditioning to anyone! Thanks Darrin!
S. M.
Bulverde, TX
Work Description: Changed out a capacitor?
I would definitely recommend this company to my friends and use them again if need be. Darrin called me back immediately, was punctual, and my A/C was up and running before long. Great customer service and very professional. Thank you very much for your great service.
Erica
Work Description: N/A
I called on Thursday @ 4:40 pm Joe called me immediately informed me he was out of town, but he would come by later which was better for us due to working late hours. Joe came out within 30 minutes a/c was cooling. Joe gave my husband tips on what to do if other issues arise with a/c
Cynthia S.
Work Description: Replaced a motor on AC had a problem in defroster unit and they spoke to manufacturer to reset circuit board.
I am real pleased with them, very responsive, seemed to know what they were doing.
Joel
Work Description: Spring A/C maintenance
Explained and showed what they did and gave tips on year round maintenance. Will do business with again.
K. P.
Helotes, TX
Work Description: Service AC system
Very professional and would refer everyone to use them!
M. H.
San Antonio, TX
Work Description: Clean out unit.
Very knowledgeable, helpful and efficient!!!! Would recommend highly to anyone.
M. F. M. F.
San Antonio, TX
